Keep a direct line with our development team
What's behind a great support? A great support team!
Thanks to the reporting tools of our help desk software we perfectly know how support activities are going on and how to improve them.
This picture shows our performance on supporting agencies. The number of Tickets solved in less than 2 hours is greater (548) then the number of tickets solved in less then 8 hours (114).
Nobody knows a software better than its developers.